Discussion Topics

Reduce Costs

• Move documents online once and then never pay for another copy, fax, courier or FedEx again
• Reduce shipping costs
• “Go Green”: aside from paper and shipping costs and trees saved along the way, SureClose also allows brokers to save money on office overhead costs with the ability to work remotely or anywhere with 24/7 internet access

Increase Efficiency

• SureClose helps you improve back office efficiencies
• Streamline processes by moving information digitally in the organization

Reduce Liability

• Protect your business with the ability to monitor for compliance (possibly reducing E&O insurance costs)

Increase Customer Satisfaction

• Offer an elevated level of service for both your agents and their clients

Enhances communication and collaboration between all parties

• Your agents and staff can communicate and collaborate through the Internet with all the parties involved in the real estate transaction online 24/7.
• All authorized parties involved in the transaction can view documents, perform tasks, view the schedule of events to take place, as well as track the status of the transaction.

Discussion Topics

Benefits to being paperless

Whether it is cutting your expenses or increasing your productivity, operating paperlessly can bring innumerable benefits. We’ll identify several of these benefits and how they may be realized.

Steps to being paperless

Becoming paperless is a process. We’ll outline the steps you will need to take as you progress toward a paperless business model.

Hardware

There are plenty of tools available to enable you to run a paperless operation. We’ll explore these products and identify which are necessities and which are niceties.

Software

The real estate industry offers several different types and brands of software that can meet your business needs. We’ll identify differences in several of these real estate software programs to assist you in deciding which ones are right for your business.

Discussion Topics

System Security

• How secure is your document and file storage?
• Could your business survive if disaster strikes?
• How quickly can you access closed files?

Transaction File Compliance

• Having the document in your file isn’t enough
• SureClose can prove when you received the document, who you’ve sent it to, who has viewed it, and all modifications
• Manually logging your conversations and correspondence isn’t practical and isn’t “bullet proof”

Compliance Benefits

• Satisfied clients feel protected and informed
• Reduced E&O insurance costs

Discussion Topics

Establishing Your Company Image

• What image do you want your company to represent?
• SureClose can help you deliver that image to prospective agents
• Support your agents to meet the standards of the image

Attracting Agents That Fit with Your Image

• Practice what you’ve preached
• Earn your reputation through consistency

Keeping Your Agents Satisfied

• Support your agents through technology
• Provide the tools that will enable your agents to succeed

Helping Your Agents Satisfy Their Clients

• Help your agents provide consistency
• Your company’s reputation rests in the hands of your agent

Discussion Topics

Capturing the Client

• Your company needs visibility in the places where it counts the most
• Provide the tools that will allow your agents to put their best foot forward on presentations
• First impressions set the tone for the client relationship

Exceeding the Client’s Expectations Throughout the Transaction

• Offer an elevated level of service
• Consistently deliver what you’ve promised

Keeping in Touch

• Agent/Client doesn’t end at closing
• SureClose can deliver contact with your client long after the transaction closes
• Whether your client will be involved in a transaction now or well in the future, keep them coming back for more

Gaining Repeats and Referrals

• Establish your company as the client’s “go to” resource
• Provide service they want to tell their friends about